Sydney L. Haygood

Office Manager | Operations & Employee Experience

Austin / San Antonio, TX

Summary

Operations and office management professional with 10+ years of experience supporting teams, managing workflows, and keeping organizations running smoothly. Known for being a trusted go-to person who brings structure, calm, and follow-through in fast-paced environments.

Core Skills

Office & Workplace Operations
Employee Experience
Vendor & Facilities Management
Onboarding & Training Support
Event & Offsite Coordination
Scheduling & Calendars
Process Improvement
Cross-Functional Coordination
Google Workspace
Microsoft Office

Experience

Operations Lead

2023 – Present

Uptown 78 Lounge

Support daily operations, staffing, inventory, and team coordination
Act as on-site problem solver in a fast-paced environment
Manage schedules, onboarding, and supplies

Franchise Owner / Operations Manager

2023 – Present

Haygood Cleaned Commercial Services

Own end-to-end operations including scheduling, client communication, and service delivery
Build systems for consistency and accountability

Operations Manager

2016 – 2020

Goodwill Industries / Air Force Records Digitization

Led daily operations for a high-volume program
Supervised staff, schedules, onboarding, and performance
Ensured compliance and operational efficiency

Tools

Google Workspace, Microsoft Office, Zoom, Spreadsheets, Scheduling tools, Inventory tracking

Education & Training

High School Diploma

Leadership, HIPAA, Safety & Compliance Training